Contact Us

If something here is wrong, unclear, or not working, tell us and we will look at it. Use the form below or write to contact@mepcoobill.com.

We cannot help with the bill itself. We are not MEPCO, and we have no access to your account, your meter, your payments or your complaints. For anything of that kind, go to MEPCO directly:

Helpline: 118
Toll free: 0800-63726
Complaints: ccms.pitc.com.pk
Website: mepco.com.pk

For a wrong reading, a disputed amount, a detection bill, a new connection or a disconnection, your Sub-Divisional Office is the fastest route. If a complaint goes unanswered, NEPRA and the Federal Mohtasib at mohtasib.gov.pk take it further.